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Issue while sending email to a gmail address

By: Ian Golightly | Asked: 06/30/2025
Forums › Category: General questions › Issue while sending email to a gmail address
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Ian Golightly asked 1 week ago

Hi, I use Formidable Forms on Wordpress (www.gghomesolutions.co) and send the forms filled in by the user to a few different email addresses.

See photo The Gmail address doesn't get an email.

I created a forwarding email "hello@gghomesolutions.co" and the email get sent to the gmail account.

 

Also, the from and the to and not duplicate emails.

 

screenshot: https://ibb.co/pBrMp70H

Attachments
forms-scaled.jpg
1 Answers
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Victor Font Staff answered 1 week ago

Perhaps this Knowledgebase article can help: https://formidableforms.com/knowledgebase/why-isnt-my-form-sending-emails/

Ian Golightly replied 1 week ago

Victor that article did not help.

Victor Font Staff replied 1 week ago

The one thing I can promise you is that if the other emails are going through, the Gmail account is getting blocked after it leaves WordPress. Formidable does not send emails. It hands off the emails to WordPress and WordPress sends them with its built in php mailer.

You’re not the first to experience this with Gmail.

Ian Golightly replied 7 days ago

Quick question, "WP sends it off" even if it's self-hosted?

Victor Font Staff replied 7 days ago

Because it is self-hosted. Unless you use an smtp plugin, WordPress is your email sender.

Ian Golightly replied 6 days ago

Thank you for the info!

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