Robert DiLorenzo asked 4 days ago
Hey, I have a form that has several radio buttons, each radio button using conditional logic goes to a specific email address. One radio button is "Other" that when chosen produces the "Other" field to type into.
It seems that field is overriding the "Other" radio button. I've tested this, if I put something random in the field like "blue" or "test" I won't get the form, but if I put "other" into that field wha-lah I get the form sent to me.
The conditional logic is set like all the others:
Send this notification if any of the following match:
What is your message regarding? equals Other
My question is how can I get this specific Other radio button to work as that other field is throwing things off to where an email confirmation won't be sent.
thanks
Victor Font Staff answered 3 days ago
A radio button stores a single value. If you use other, the value will be whatever the text string is the user entered. Since you don't know what that is beforehand, you cannot search for it. What you need to do is filter for not equal to the each of the fixed values and empty possibly if there's no default value. Fields without default values aren't saved.
oh man, that's a life saver than you very much, makes total sense. You are the best Victor!
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