awais aslam asked 4 weeks ago
Victor Font answered 4 weeks ago
Victor Font
replied 4 weeks ago What kind of errors? Any kind of errors. Only you can determine what's going on with your system. The phone field has been around for a long time and it works well. If there was a bug in Formidable, more people would be writing about it. As volunteers answering questions, we have no insight into what Strategy 11 knows about bugs or is working on fixing.
If there were a bug, it would affect a lot more people than just you. Since you are the only one that has written about this particular issue, it points to a problem with your system. That problem could be anything. This is not something that can be readily diagnosed over a forum thread. If you don't know how to find errors in your own system, you need to get help with troubleshooting the issue. Your help will come from Strategy 11 where you can open a ticket if you have an updated, paid support account, or you can hire a developer to help with your system.
Good luck.
awais aslam answered 4 weeks ago
Victor Font
replied 4 weeks ago The problem is on your site. There is a conflict with the CSS, a plugin, your theme, elementor, or jQuery. You need someone to troubleshoot the problem hands-on since yiou don't know how to find web errors or use WordPress debug.
awais aslam
replied 3 weeks ago I dnt think so the issue is in my website, I actually installed formidable forms in fresh copy of WordPress to be sure. but same issue. That website only has formidable forms and elementor
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I may have the same issue. Unfortunately, I don't have a solution as I have a Support Ticket opened with Formidable Forms and they were trying to reproduce the issue on their side. However, to see if we are experiencing the same thing, validate a few things, please:
1. Are you using your web or mobile browser? — the international field is clickable and functioning as normal on my mobile browsers, but not the web version.
2. On your web browser, reduce your page zoom to less than 80-90%. Can you now see where the flag options pop up? When I do this, my flag options pop up at the middle/bottom of the screen and not directly under it's original position on the form.
I am not an expert (very much a novice to all of this) nor am I a developer. These are the problems I have and if you are seeing the same thing, maybe opening a support ticket can help. BTW, I have cleared my cache and tested this on updated versions of Chrome, Firefox, and Safari and the issue persists via the web. I also do not have this form live, but am using 3 different themes and they all experience the same issues.
Good luck. If you find a solution, please let me know!
same exactly same issue i have. on mobile version working fine. but on desktop i have issue. even tried on fresh WordPress with elementor and formidable, still same issue.
I have already opened a ticket with their support. I hope they gave me proper answer because they already forwarded my request to their senior team.
But its not good that we pay for the product and at the end we got to do all the troubleshoot.