Trying to create a stripe form that signs users up for a subscription. Major reason for this is to automate some processes, including customer managing their own payment information. Stripe portal seemed perfect for this. Set up some tests and they were running as expected. Set stripe to live mode and found to my dismay that the first payment to go through created two customer objects in stripe - one with the name and email information from formidable and the second with the payment and subscription info. Because of this, when using the customer portal AND when using the [frm-subscriptions] shortcode, nothing shows because the user email and subscription are not getting linked in stripe by formidable's add on.

I'm currently waiting on an answer from formidable support but wondering if anyone has any experience with this and knows quick fixes. I don't want to delete and re-set up the add on/stripe connection unless that's the only option.