There was a problem with your submission. Errors are marked below. Your entry appears to be blocked spam!

By: Yoan Bouillon | Asked: 04/09/2025
ForumsCategory: General questionsThere was a problem with your submission. Errors are marked below. Your entry appears to be blocked spam!
Yoan Bouillon asked 2 weeks ago

Some client receive this notice when they try to send the form from web site .

But when I use my gmail it works.
sometime its work for some client but other day it doesnt

image is in french but translate to the tile:

There was a problem with your submission. Errors are marked below. Your entry appears to be blocked spam!

any solution im goinf crazy here!

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2 Answers
Victor Font Staff answered 1 week ago

Disable honeypot.

Abby BuzonAbby Buzon answered 7 days ago

I'm really glad this came up.I've heard complaints of this exact same notice - a client will forward me the screenshot their customer sent them. While it's rare that I actually hear about it (like 1x a year), I just realized I have no idea how often it's actually happening.  So @Victor Font, that specific message is honeypot-generated? There are no stats available on the # or % of Honeypot spam blocks on a form, right? I'm wondering if I should be disabling honeypot on all my clients' forms?Do you recommend not using it at all, or are there certain scenarios where there seem to be problems? Any input, guidance, personal experience is greatly appreciated! 

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