View entry_count returns 0 when Page Size set

By: Tom Baker | Asked: 04/02/2025
ForumsCategory: General questionsView entry_count returns 0 when Page Size set
Tom Baker asked 10 months ago

I have a view that works great. In the before content I have:

  • [entry_count] Catalog Locations Found

But, as soon as I set the view Page Size to anything other than blank, the [entry_count] always returns 0. This is true regardless of how Pagination Type is set:

  • Reload Full Page
  • AJAX Pagination
  • Load More Entries
  • Infinite Scroll

Additionally, the pagination controls do not display.

 

What am I doing wrong?

Attachments

Tom Baker
replied 10 months ago

It might be worth noting that the page displays the output of multiple views, and only this one view has this issue. The others all display entry_count correctly:

Archive Catalog Search

This page will search across our various Archive repositories to help identify the physical location of the item and/or it's digitized copy.

[display-frm-data id=12076]

Catalog - Locations Results

[display-frm-data id=11342]

Catalog - Item Entry Results

[display-frm-data id=11204]

Crown Archives - Photos Results

[display-frm-data id=11336]

Builder Coach - Records Results

[display-frm-data id=11345]

Tom Baker
replied 3 months ago

Why was this question CLOSED?!?!

It has been 6 months and it has yet to be answered or fixed.

This is a bug.

It is STILL BROKEN!!!

Victor Font
Staff replied 3 months ago

I suggest you open a support ticket with Strategy 11. If you haven’t received an answer from the community, you need to reach out to the mother ship.

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