Einar Einsrud asked 9 months ago
Hi.
I have made a dropdown selection, and I would like the email notification to go to different mail adresses depending on the selection from the dropdown.
I'v tried this in standard forms in Elementor Pro. If I write like this to put in LABEL and VALUE:
Support Department | support@fakedomain.com
Sales Departement | sales@fakedomain.com
Booking Department | booking@fakedomain.com
(the email is not visible for the customer in the dropdown menu on the website, only the labes is visible and that's nice)
In elementor, this is possible, and is working, but the header in the mail shows only the value (email receiver), not the label (what department)
The don't have the opportunity to show label in the header.
So I bougt a licence for this plugin (formidable Forms) hoping it would be possible here.
Can't find any way to make this work.
Need help please ;)
Rob LeVine Staff answered 9 months ago
All the fillable fields in the notifications are customizable. You can either use conditional statements based on a field value or use a shortcode that does something more advanced. e.g., you can set the TO: field to [if 99 equals="xyz"]fred@abc.com[else]jane@abc.com[/if 99] or you can create multiple notifications, so the different TO: addresses and use the conditional logic section of the notification to send or not send depending on a field value.
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