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Referrer link not passing UTM parameters

By: Kiley Werezak | Asked: 11/29/2023
Forums › Category: General questions › Referrer link not passing UTM parameters
0 Vote Up Vote Down
Kiley Werezak asked 12 months ago

Hidden fields on some of our forms stopped collecting the parameters in the URL suddenly last week, although I can see that the UTM parameters are in the Referrer Link on the submissions.

For example, our hidden fields contain this in the placeholder:

[get param="utm_source" default="website"]

And on each submission I can see that the Referrer link is something like:

https://www.website.com/?utm_source=facebook&utm_campaign=quiz

All the entries are passing the default value "website". This seemed to work fine until last week. What could stop this from passing?

1 Answers
1 Vote Up Vote Down
Victor Font answered 12 months ago
You should probably open a ticket with Strategy 11. I can't even venture a guess as to what's happening. Have you enabled WordPress debug, checked the server logs for PHP errors, or looked for jQuery errors in the browser console?
Kiley Werezak replied 12 months ago

Oh my, you just helped me find an error! Looks like Meta is blocking the URL query parameters due to potential violations.

I had opened a ticket with Formidable's support and they couldn't recreate the error so couldn't provide a solution.

Thank you Victor! Not sure how to fix this but at least it's a direction we can look into.

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