Incomplete £1 payments

By: Ben Jeffery | Asked: 02/07/2024
ForumsCategory: General questionsIncomplete £1 payments
Ben Jeffery asked 8 months ago
I'm getting a number of incomplete payments for a simple ticket payment form I set up with Stripe. There have been successful payments so it does work. I've followed this but it hasn't helped: https://formidableforms.com/knowledgebase/stripe/ Most of them are £1 incomplete payments that I think are generated every time someone views the page, according to the help page these should not be generated if 'after entry' is selected for payments, but this is already the case and they're still coming through (I also tried switching back to 'before entry', which didn't stop them either). Has anyone else fixed this? Thanks. Ben    

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