Hello all,

I have an issue with my protected uploads. I’m unable to access the old uploads after migrating my cPanel account to a new server. When I open any file link on the new server, I get this message:

“Oops! That file no longer exists.”

I have a custom location for these uploads:

add_filter('frm_upload_folder', 'frm_custom_upload', 10, 2);
function frm_custom_upload($folder, $atts) {
    $form_id = 'form_'.$atts['form_id'];
    $year = date("Y");
    $month = date("m");
    $folder = '../../wp-content/uploads/formidable/newpath/'.$form_id.'/'.$year.'/'.$month.'/';
    return $folder;
} 

I checked all the original files, and they all exist where they are supposed to be.

I can open the files with a direct link. However, when I try to open them from the encrypted link (e.g., https://domain.com/aWQ6MTE5Njgwf.....)

I get the error mentioned above. I checked everything, including permissions, and all seems to be okay.

One thing to mention is that my old server account home directory was /home/, while the new one is /home2/. However, when I checked the paths in the database, there is no /home/ in the file paths.

Any help is really appreciated.

Thank you.