Hi, Thanks for your offer of help. I spent more than a month trying to solve this problem, but I did not solve it. The site is in "Coming soon" mode, has a lot of confidential information, than I can't provide a link. Due to the fact that there is no help from the support team and the company refuses to return the money, I turned off Formidable forms and am now looking for a more modern form builder with good technical support.Thans, Ivan
That's too bad. The problem you are researching appears to be purely CSS related and is not because of something not working with Formidable. Formidable is the best WordPress application builder available anywhere. I've used it to construct highly secure enterprise applications for major corporations and government entities. I've never encountered a requirement that couldn't be solved with Formidable. Recent updates released by the Formidable developers are focused on the development and packaging applications for sale through 3rd-party resources like Formidable Masterminds. Good luck on finding a replacement.
Ivan, all anyone asked for is a link to the page that wasn't working on the front end. We're volunteers here. Nobody gets paid for answering questions on this site. We do it because we want to be helpful. Personally, I do not access the admin area of anyone's site without a paid engagement. Many of the other volunteers feel similarly.
CSS issues like you are reporting need to be diagnosed on the front end using the browser's inspection tool. If you want to engage someone to support you with this issue and access your admin area, I suggest you either submit your request at https://formidable-masterminds/project-application/ or search the Formidable Masterminds Developers Directory for assistance. https://formidable-mastermonds.com/developers-directory/
How I can not give you link to the page, if the shanteli.com work in "Coming soon active" mode. Formidable don't have technical support and they don't want help me. I guess I should forget about Formidable forever and use forms from other companies.
Formidable's technical support team is one of the best you'll find anywhere. They do not support custom code. How are you displaying "Coming soon"? Are you using a plugin? Deactivate the plugin to let people help you.
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If you're working in a staging/testing environment and are comfortable with sharing a link to the work, that'd be a big help in trying to sort out a solution for you. Maybe if you're in production, you could make a page drop the form in there, set it to be not indexable/searchable so it won't show up in search results, even passcode it, if you want. Share the link to that, perhaps, for some more hands-on assistance. 🙂