Customer's email blocked. How to prevent this?

By: Jonathan Mann | Asked: 06/23/2022
ForumsCategory: General questionsCustomer's email blocked. How to prevent this?
Jonathan Mann asked 2 years ago
Hello, I received a customer email saying, "I've been trying to sign up for the institutional trial for your website, but it kicks my email address out saying that it's spam. Could you help me out?" This is the first I'm hearing of this issue after a year using the form. (On this particular site I'm using the lite version.) Thanks,
1 Answers
Best Answer
Bobby Clapp answered 2 years ago
Seems like it's probably a problem with honeypot, but I'm not sure what spam comes with lite.

Making the Best WordPress Plugin even better - Together

Take on bigger projects with confidence knowing you have access to an entire community of Formidable Experts and Professionals who have your back when the going gets tough. You got this!
Join the community