Patty Keim asked 7 months ago
Hi,
I added the cloudflare captcha field to the bottom of each of my forms on my website.
When I go to fill out the form on the website, there are 2 cloudflare captcha fields instead of just 1. The forms are working but why are there 2?
Is this normal?
I only added the field to each form once.
Any info would be appreciated.
Victor Font Staff answered 7 months ago
This same question has been asked 2 or 3 times over the past week. I suggest you open a support ticket with Strategy 11.
Patty Keim
replied 7 months ago Trace Richardson replied that it's a known formidable support issue.
Jane Onorati answered 7 months ago
I did open a support ticket and was given this response:
To clarify, this issue was caused by an update from Cloudflare https://community.cloudflare.com/t/turnstile-ready-firing-twice/690171/16.
You can add this code snippet to your site, pending when an official update is released.
add_filter(
'frm_turnstile_js_url',
function( $url ) {
return $url .= '&render=explicit';
}
);
Patty Keim
replied 7 months ago I added this to my custom CSS code for the site but it did not get rid of the duplicate cloudflare box on my forms. Maybe I added it in the wrong place? I went to Appearance, Customize and CSS to add it
Jane Onorati
replied 7 months ago Patty, this is php not css. I put this code in my Code Snippets plugin which is a plugin like WPCode that Formidable recommends. Below is what Formidable Support said about where to put this code:
To add the code, you can use either the WPCode plugin, your own plugin, or your theme's functions.php file. We recommend using the WPCode plugin as it offers some useful features and ensures that your functionality remains intact even if you change themes.
You can download the WPCode plugin at this link: https://wordpress.org/plugins/insert-headers-and-footers/
For more information on how to add the code, please refer to our documentation at this link: https://formidableforms.com/knowledgebase/formidable-hooks/#kb-where-to-put-the-code
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I have the same issue and support has confirmed it is a known issue.
Thanks Trace! Is it a Formidable support issue? or a Cloudflare support issue?
It is a formidable issue.
ok thanks much for the reply!
No problemo!