Troubleshooting a problem like this is impossible without accessing your site. Do you see any errors in the console? Have you cleared all caches? Have you opened a ticket with Formidable support to report the issue? We're volunteers here and unless it's a pervasive error that everyone is experiencing, only the Strategy 11 support team can tell you if this is a reported bug or not. If it's not a reported bug, it may be something unique to your environment.