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Form actions: send form to different mail-adresses based on form input

By: Henri Zome | Asked: 12/08/2024
Forums › Category: General questions › Form actions: send form to different mail-adresses based on form input
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Henri Zome asked 1 month ago
Hi everybody, I am looking for some infomation on the form actions. I am managing a contact form in which a subject is chosen. I would like to have Formidable send the form to different contact points, based on the subject that was filled in in the form. Is this possible? I don't seem to be able to find it.
2 Answers
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Rob LeVineRob LeVine answered 1 month ago
You can either use the form confirmation or the URL redirect hook.
Henri Zome replied 1 month ago

Thanks Rob; but that does not same to include email options? Only sending to differnt URL's based on the forms input?

Rob LeVineRob LeVine replied 1 month ago

Explain your entire goal.

Henri Zome replied 1 month ago

Ok; so website has a contactform. This form includes the obligatory option to choose a 'subject type'. Based on this subject type, I would like to have the form send to different emailadresses.

So for example: if subject is 'changes in adress or contactdetails', I would like to form to send to [email protected], if the subject is 'payments' I would like to form to send to [email protected].

Hopefully this explains my question

Rob LeVineRob LeVine replied 1 month ago

Two ways to do it:
1. Create multiple email actions and use the conditional logic section of the action and set your condition.
2. Set the value of the To: field to a custom shortcode and pass in the subject. The shortcode returns the list of email addresses separated by a comma

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Jane OnoratiJane Onorati answered 1 month ago

Henri, I have a contact form that sends an email to the person you select instead of a category.  The names of the individuals are displayed as radio button options and the their email addresses are separate values saved for each name choice.  Then in the TO: line in my email action, I put the field ID or Key for the radio button field with 'show=value' in it so it grabs the email and not the name - like this: [6kbry show=value]. I'm not sure if this would work if someone wanted to select multiple categories at a time because I have not tested that, but for the use you describe, this is a simple and effective approach.  See this support article if you have not used separate values before: https://formidableforms.com/knowledgebase/separate-values/.

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