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form erroneously blocking entries from mobile, marking all as spam

By: Sumner | Asked: 02/16/2025
Forums › Category: General questions › form erroneously blocking entries from mobile, marking all as spam
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Sumner asked 4 days ago

I am not using Askimet.
I am not using Honeypot.
Global Setting Captcha V3, threshold 1.

Not using multiple Captchas on single page.

Have tested from Android and iphone and in al cases, getting error message that entry is spam. Seems to work ok on my desktop.

Any suggestions?

Thank you.

2 Answers
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Victor Font Staff answered 3 days ago

If you have Honeypot disabled, Formidable is not marking the entries as spam because there is no spam check if honeypot is disabled. Make sure DKIM, SPF, and DMARC are properly setup for your server. Ask you host for help troubleshooting the issue.

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Sumner answered 3 days ago

Checked all the settings (DKIM, SPF, and DMARC)M Nothing changed recently, but the form is blocking any entry form mobile as spam

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