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Form stats not working. Returns "0"

By: Tommy Hanky | Asked: 05/26/2024
Forums › Category: General questions › Form stats not working. Returns "0"
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Tommy Hanky asked 9 months ago

Hi All,
I trust all is well.  I am having an issue where the form stats shortcode returns "0".   I am using the shortcode below with the form ID replacing x.
 
[frm-stats id=x type=count]
 
any idea what may be wrong?
Thank you for your help.

1 Answers
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Rob LeVineRob LeVine Staff answered 9 months ago

Per the documentation, "Replace X with the ID or key of the field".

Tommy Hanky replied 9 months ago

Hi Rob, I tried both the form ID and the form key before posting in the forum and still returns "0". I not sure why it's not working.

Rob LeVineRob LeVine Staff replied 9 months ago

At least for me, it'll be difficult to analyze without seeing it firsthand. You can keep chipping away at it, file a support request, or enlist the help of a developer https://formidable-masterminds.com/developers-directory/

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