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FRM Math Not Summing

By: Sean Bell | Asked: 04/26/2024
Forums › Category: General questions › FRM Math Not Summing
0 Vote Up Vote Down
Sean Bell asked 7 months ago

When using the "Send API data" form action I have a field where I want to send the sum of the values of 3 other fields.

[frm-math] [formField1]+[formField2]+[formField3] [/frm-math]

I am populating each field with 0 using JS on the initial page load, and have another counter function that updates the values throughout the form fill.

For some reason, even though I am populating the fields with 0 as a value, the API field only passes through to my CRM if the values in all three fields are not 0 or null.

null + null + null .... Does not pass through

0 + 0 + 0 .... Does not pass through

1 + 0 + 0 .... Does not pass through

1 + 1 + 1 .... DOES pass through (value = 3)  

Any ideas what is causing this and how I can get the second and third scenarios above to pass through correctly as 0 and 1?  

1 Answers
0 Vote Up Vote Down
Victor Font answered 7 months ago
Fields absent of values are not processed by Formidable. Null is an invalid value. If you want all 3 fields to process all the time, set a default value of zero.
Sean Bell replied 7 months ago

Hi Victor - thanks for such a rapid response - much appreciated.

Unfortunately i've already tried this and it doesn't work. I've tried both setting the fields default value to 0 within Formidable and am now also populating the fields with 0 using Javascript on page load. Both to no avail.

Bobby Clapp replied 7 months ago

If the FF API is passing the values correctly (maybe confirm with postman) and the CRM isn't taking the values, I'd point the finger at the CRM.

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