How can I fix the bug in Formidable plugin

By: Ivan Stachoulenok | Asked: 10/19/2022
ForumsCategory: General questionsHow can I fix the bug in Formidable plugin
Ivan StachoulenokIvan Stachoulenok asked 1 year ago
Hi, How can I fix the bug in Formidable plugin which you can see in the two images? In "Build" mode, on the left image, I see the correct image of the distance between the "Radio buttons". When I go to "Preview" mode or to the form page, I see a distorted image of the buttons, which you see in the image on the right. Your bug introduces a bug causing the spacing between buttons to increase from 3px to 27px. How can this bug be corrected? I contacted with Formidable technical support about this issue. But there are completely incompetent people working there and it is impossible to get any help from them. I can't use a defective plugin for 6 months, which has several bugs and therefore has to talk about it openly in many other WordPress forums. Thanks, Ivan
Attachments
1 Answers
Victor Font answered 1 year ago

This “bug” you’re talking about probably has nothing to do with Formidable and may not be a bug at all, but the way WordPress works with your theme.Your theme’s CSS appears to be overriding Formidable’s. Use your browser’s inspection tool to find the CSS a that’s causing the problem and fix it with your own custom CSS. Besides, this is a community forum where questions are answered by volunteers. We have no affiliation with Strategy 11. Reporting bugs should be done by opening a support ticket with them if you have a current support license. 

Victor Font replied 1 year ago

By the way, I deleted all of your other posts asking the same question. There’s no reason to ever post your question more than once. If a community volunteer has an answer, he/she will post it.

Victor Font replied 1 year ago

By the way, I deleted all of your other posts asking the same question. There’s no reason to ever post your question more than once. If a community volunteer has an answer, he/she will post it.

Making the Best WordPress Plugin even better - Together

Take on bigger projects with confidence knowing you have access to an entire community of Formidable Experts and Professionals who have your back when the going gets tough. You got this!
Join the community
crossarrow-right