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HTTP 500 Error when Editing Entries

By: Isabelle Pryde | Asked: 04/22/2024
Forums › Category: General questions › HTTP 500 Error when Editing Entries
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Isabelle Pryde asked 10 months ago

Hi Everyone, 
I am getting a HTTP 500 error when trying to edit entries from both the front end and the back end. (more often from the front end but the back end is also really slow)
We have tried all sorts of things to find out what is causing this including
Disabling plugins
Creating new forms with minimal entries
increasing the max_input_vars PHP variable to 5000
And I am still getting this error across all forms.
My hosting is with SiteGround
Has anyone else had this issue and has found a solution?
 
Thank you so much!
 

3 Answers
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Bobby Clapp Staff answered 10 months ago

Is your web browser reporting any errors or are you only getting the 500 page?

To determine if the issue you are experiencing is due to theme or plugin conflicts, follow the steps below.

Deactivate all plugins except Formidable (deactivate addons too).
Remove all custom code, including PHP and Javascript.
Switch to the default WordPress theme.
Update Formidable to the current version, if it isn't already.
Update WordPress to the current version, if it isn't already.
Clear all caching on your site and in your browser.
If you use a service like CloudFlare, put it in developer mode while testing.

Isabelle Pryde replied 10 months ago

Thanks so much for your reply, I am just getting the error page. Thank you so much. I did try this on a staging site and initially managed to resolve the issue, however the following day the issue was back (on the staging site although nothing had changed) so weird

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Rob LeVineRob LeVine Staff answered 10 months ago

Have you set up WordPress debugging to find out if there's an error getting logged? It might be something really simple.

Isabelle Pryde replied 6 months ago

Thank you so much for your help!! Ive just run this tool, Its come up with these errors : See comment below

Rob LeVineRob LeVine Staff replied 6 months ago

Those aren't errors, they're just notices. They're not something that could've caused your 500 error.

Isabelle Pryde replied 6 months ago

Thank you so much!

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Isabelle Pryde answered 6 months ago

I have just run the debugging tool and these errors have come up,. how do I fix these??? Thanks so much for all your help!

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Andrew McSpadden replied 6 months ago

Try switching your theme.

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