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I am having PayPal trouble

By: Alan Kindree | Asked: 01/11/2024
Forums › Category: General questions › I am having PayPal trouble
0 Vote Up Vote Down
Alan KindreeAlan Kindree asked 10 months ago

Hi My PayPal works to take the money but I do not see ipn notifications on my log.  Some from a year ago are there but nothing new.  I want the Paypal to trigger an action.  This is preventing us from attending our very first demonstration of this software for our nonprofit at the Atlanta Boat Show.  We have missed today.  Quick help would be appreciated. Cheers Alan Kindree [email protected] 678 697 6566

 

I also noticed that when I update Global settings > Paypal  I can not save new information.  

1 Answers
0 Vote Up Vote Down
Rob LeVineRob LeVine answered 10 months ago
Honestly, I gave up on PayPal a while ago because it and Formidable don't seem to play well together, so I don't know how much help I'll be. Did you check the Formidable->Global Settings->PayPal screen and verify it's set up to log results and the path is accessible (writable). If so, manually check that log to see if there's something in the log. Also did you contact S11/Formidable support?
Alan KindreeAlan Kindree replied 10 months ago

It does not seem to be writeable. The log stopped a year ago after my last test. This is the first I have heard about S11/Formidable Can you tell me more about it?

Alan KindreeAlan Kindree replied 10 months ago

The gloable settings will not save when I check the box for IPN notifications or to change the notificaton page.

Rob LeVineRob LeVine replied 10 months ago

Go to your FormidableForms.com account, login and submit a support request. Strategy11 is the name of the company that makes FF.

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