Christine Heine replied 3 months ago

The forms are already developed are live and have entires. And I have built a separate WordPress results page for my client using shortcodes to show the results for each field. The reason I need to make this change is that I thought that the "other" answers would be captured in the fields shortcode, but they are not. (Only one answer is shown, which s what made me think the shortcode was working.)

I can see the answers to the "other" checkbox in the Form Results area inside Formidable forms plugin, but to capture them on my results page, i need to put the "other" answers into a separate text box. I have a shortcode that works for a stand-alone text field.

Since the form will not allow me to delete the current "other" checkbox, (I have reached out to SiteGround to see if they can help me with the caching issues) one other solution would be to get rid of the now unneeded text area that pops up when you check "other", and require them to fill out my new stand-alone text area, which will be conditional on the "other" box being checked.

Which is why I was wondering how to accomplish that with html.

Christine Heine replied 3 months ago

RE: SUPPORT I purchased Formidable forms back in the day when they were just starting and desperate for growth -- when they offered a lifetime subscription for one price. They later tried to rescind that, but a class action suit forced them to honor most of the elements of the original agreement. Sadly, technical support was one they element eliminated. So I guess I could look into what it would cost me to purchase a package that offers support.

Christine Heine replied 3 months ago

I would love to hear any thoughts you have. And thanks for the Strategy 11 suggestion. I googled them. That might be an option.

Victor Font replied 3 months ago

You can't update Pro or any of the add-ons without a support license. How old is your version?

Christine Heine replied 3 months ago

Victor - my version is a grandfathered in version back from when Formidable first was selling their form program. And thanks to you and the suggestion of Strategy 11, I was able to find my that my inability to delete the "other" is actually a program bug. One that they will have to issue an update to the program.

However, I still have the problem of currently needing to use the "other" option for the checkboxes, and as far as I can see none of the VIEWS let you show the OTHER answers. They just give a "count" of how many people chose OTHER, but they don't list their answers.

So ... I considered upgrading to the PLUS version -- but not if it isn't really a solution. I need to SHOW the actual words that people typed into the OTHER text box. Since I can't do that with a checkbox field, I need to have it say "other" which when checked, will open a separate text box in which people can type their answers. I've built that.

But I still have the annoying text box associated with the OTHER option and I don't know how to hide that using the html? Or perhaps some CSS.

Christine Heine replied 3 months ago

Actually, I finally wrote some CSS to hide the OTHER text box. So I am golden now. I really appreciate your questions and just chiming in. It is easy to feel pretty alone when I am trying to figure out something like this and none of the documentation seems to help. So Yay!! Fixed it.