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My form submission notifications are going to my spam folder

By: Sonia Harmon | Asked: 01/29/2024
Forums › Category: General questions › My form submission notifications are going to my spam folder
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Sonia Harmon asked 1 year ago

What can I do to keep my email form notifications from going to my spam folder? We are getting the notifications when someone fills out a form, we just want them showing up in our inbox so we don\'t miss them.

2 Answers
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Rob LeVineRob LeVine Staff answered 1 year ago

If it's just for yourself, why don't you just set up a filter/rule in your email app to never send an email from "xyz@abc.com" to spam?

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Victor Font Staff answered 1 year ago

You may want to take a look at these instructions for making sure your email authentication is setup correctly in DNS. https://sendgrid.com/en-us/blog/10-tips-to-keep-email-out-of-the-spam-folder#span-stylefontweight-4003-authenticate-your-emailspan

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