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Pay Pal Creates entry too soon

By: Matt Grimes | Asked: 01/16/2023
Forums › Category: General questions › Pay Pal Creates entry too soon
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Matt Grimes asked 2 years ago
I have a simple 1 item pay pal form, problem is, that when i fill out the form, it opens pay pay screen. On that pay pal screen i can choose cancel and return to site.. if i do that then formidable creates a blank entry , as i am counting "paid" entries is there a way to not collect an entry until paid and verified by pay pal!
1 Answers
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Rob LeVineRob LeVine answered 2 years ago
When I first started working with Formidable and PayPal, that confused me as well. There really is no great way around the Formidable entry being created even if the customer cancels the PayPal transaction, though I guess, in theory, you could create a page that deletes (via a hook or jQuery) the entry and have the cancel action go to the URL for that page. Aside from that, what I've always done is Trigger an Action After Payment is Complete so that you can delineate between payments that were "completed" in Formidable and payments that were really completed with a successful payment.
Matt Grimes replied 2 years ago

paid or unpaid this puppy still creates an entry wondering if ajax could stop it?

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