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Referrer link not passing UTM parameters

By: Kiley Werezak | Asked: 11/29/2023
Forums › Category: General questions › Referrer link not passing UTM parameters
0 Vote Up Vote Down
Kiley Werezak asked 1 year ago

Hidden fields on some of our forms stopped collecting the parameters in the URL suddenly last week, although I can see that the UTM parameters are in the Referrer Link on the submissions.

For example, our hidden fields contain this in the placeholder:

[get param="utm_source" default="website"]

And on each submission I can see that the Referrer link is something like:

https://www.website.com/?utm_source=facebook&utm_campaign=quiz

All the entries are passing the default value "website". This seemed to work fine until last week. What could stop this from passing?

1 Answers
1 Vote Up Vote Down
Victor Font answered 1 year ago
You should probably open a ticket with Strategy 11. I can't even venture a guess as to what's happening. Have you enabled WordPress debug, checked the server logs for PHP errors, or looked for jQuery errors in the browser console?
Kiley Werezak replied 1 year ago

Oh my, you just helped me find an error! Looks like Meta is blocking the URL query parameters due to potential violations.

I had opened a ticket with Formidable's support and they couldn't recreate the error so couldn't provide a solution.

Thank you Victor! Not sure how to fix this but at least it's a direction we can look into.

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