Reset Password - 'Lost Password' Page

By: Michael Tidbury | Asked: 03/16/2023
ForumsCategory: General questionsReset Password - 'Lost Password' Page
Michael Tidbury asked 1 year ago

On a Login Page I am using the login password shortcode [frm-login label_username="Administrator ID" remember=0  show_lost_password="1" **See PS below].

On the Login Page the "Forgot your password?" appears and when clicked redirects to the Reset Password page (set in Global Settings) which has the shortcode [frm-reset-password].

The user enters their email address and the 'Link sent message' appears and the user is redirected back to the Login Page (set in Global Settings).

The email arrives with a link which the documentation says when clicked should take the user to the 'Lost Password' page (see https://formidableforms.com/knowledgebase/user-registration/create-reset-password-page/ bottom of para 5) with the option to enter the new password. However, the link takes the user back to the Reset Password page again. I cannot see where to set the 'Lost Password' page since it is not in the registration section in Global Settings.

Can anyone help please?

Michael.

**PS There is also a redirect in the frm-login: redirect="www.traumaaiduk.org/volunteer-administrator-login-validate-role" class="frm_style_formidable-login-style" which works fine and is only applicable on valid login.

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