Jon Stu asked 1 year ago
I have a rich text field in a form, and editing on the front end. The user can edit the entry, but some things update in the rich text field and some things don't. Editing the text works, making text bold works, but adding a line or adding a link doesn't update. Its quite weird. I can add a link or a line in the back end, and it appears and the user can see the line when they edit the entry, but it disappears when you view the page. Any ideas?
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If anyone else gets this, I've been told by support that certain user roles are restricted in what they can use in a rich text field for security. This can be overriden by a shortcode.
Is this resolved? If so, I'll close the thread.
<p>No it's not fixed. I have exactly the same issue, including the ability to back-end edit, see the effect on the front-end, and lose it on saving. I have found that for Rich Text to work in my setup the front-end user needs to be an Administrator, no lesser role will work. I can find no documentation regarding this, and have an open call with the FF support desk.</p><p>[5 mins later]</p><p>Support tell me I need this hook: </p><h1 class="entry-title" style="box-sizing: border-box; color: #3f4b5b; font-size: 35px; font-weight: 500; line-height: 1.2; margin: 1.25em 0px 10px; padding: 0px; letter-spacing: -1px; overflow-wrap: break-word; clear: none; font-family: -apple-system, BlinkMacSystemFont, Avenir, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', Arial, sans-serif;" data-swiftype-index="true">frm_allowed_form_input_html</h1><p> </p><p>It's the Rumsfeldian thing -- I didn't know what I didn't know. How could I?</p>
So is this now a known known or a known unknown?