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Save Draft function not working in Firefox

By: Barbara Smith | Asked: 05/02/2024
Forums › Category: General questions › Save Draft function not working in Firefox
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Barbara Smith asked 3 months ago
Hi We have set up the Form Abandonment option for our very long form and it is working as expected in Chrome but in Firefox it is not displaying the Continue Link on the page or in the email.  Has anyone else experienced this or found a way to fix it? In Firefox we don't get the Copy Continue Link on the page and the email doesn't include the link either. I've attached screenshots of how it looks in Chrome and Firefox side by side in case my explanation of the problem is confusing. Thanks
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draft-screenshots.jpg
1 Answers
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Victor Font answered 3 months ago
The browser should change a form's functionality. A pbrowser only displays what the server sends it. The screenshot doesn't offer any suggestion about a solution. You need to use Firefox's developer tools to inspect your code for errors. If you don't know how to use inspection tools, see this: https://firefox-source-docs.mozilla.org/devtools-user/

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