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Send API Data action error handling

By: Gavin Harper | Asked: 11/04/2022
Forums › Category: General questions › Send API Data action error handling
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Gavin Harper asked 2 years ago
We extensively use the Send API Data action to submit form responses via API to our platform. We have the logging add-on enabled, which is great at logging what happened but you have to check the logs if you know there was an issue. We have had situations where a form was submitted and our API call failed, but we didn't know. Is there anyway of setting up an alert via email if the API response was anything other than a 200 OK message? Or, if the response was anything other than a 200, could we display a failure message to the end user so they know it was unsuccessful? Thanks   Gavin  
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3 Answers
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Steven Sabold answered 1 year ago
It's amazing that this was left unanswered Gavin. You would think a notification styled error handling would be a default action for API calls. I did email the Formidable team about this question and they supplied a partial answer. They referenced this hook: https://formidableforms.com/knowledgebase/frm_api_post_response/ I attempted to utilize it to fire a wp_mail() function on the else condition, but the hook does not appear to fire when in my functions.php. I'm wondering if you had been able to solve your original inquiry from 5 months ago? Thanks, Steve
Victor Font replied 1 year ago

It would be helpful to know how you determined add_action("frmapi_post_response", "your-function", 10, 3) is not firing after you send an API request. Are you adding a break point to examine the values of the parameters $response, $entry, and $form_action? Please share how you performed the diagnostics?

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Gavin Harper answered 1 year ago
Hey Steven. I found the same KB article and managed to use the examples to update a field in the record with the API status response. 
add_action( 'frmapi_post_response', 'frm_save_api_response', 10, 3 );
function frm_save_api_response( $response, $entry, $form_action ) {
  $status = wp_remote_retrieve_response_code( $response );
    FrmProEntryMeta::update_single_field( array(
      'entry_id' => $entry->id,
      'field_id' => 11,
      'value'    => $status,
    ) );
}
Then, when field_id is anything other then a '200' I give the user an error and also send a Slack notification to our support team to investigate further. This has been working well so far. Regards, Gavin
0 Vote Up Vote Down
Gavin Harper answered 1 year ago
Hey Steven. I found the same KB article and managed to use the examples to update a field in the record with the API status response. 
add_action( 'frmapi_post_response', 'frm_save_api_response', 10, 3 );
function frm_save_api_response( $response, $entry, $form_action ) {
  $status = wp_remote_retrieve_response_code( $response );
    FrmProEntryMeta::update_single_field( array(
      'entry_id' => $entry->id,
      'field_id' => 11,
      'value'    => $status,
    ) );
}
Then, when field_id is anything other then a '200' I give the user an error and also send a Slack notification to our support team to investigate further. This has been working well so far. Regards, Gavin

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