Cancel Stripe Subscription Not Working

By: Jack Evangelides | Asked: 09/28/2023
ForumsCategory: How-toCancel Stripe Subscription Not Working
Jack EvangelidesJack Evangelides asked 7 months ago
I am using the shortcode [frm-subscriptions] in a view, and displaying it on my page, but when I click "cancel" I just get the error message "failed"   I am not sure why, Stripe is setup and connected correctly, I am currently in test mode, payments work as intended, but whenever I try to cancel I get this "failed" message.
1 Answers
Victor Font answered 7 months ago
Since you're not using custom code, I suggest you open a support ticket with Strategy 11.

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