SIGN UP

Azure WordPress will not send contact form messages

By: Lucas Edson | Asked: 01/01/2024
Forums › Category: General questions › Azure WordPress will not send contact form messages
0 Vote Up Vote Down
Lucas Edson asked 11 months ago
I have an Azure hosted WordPress environment which uses it's own messaging plugin for SMTP. When I use a javascript contact form, emails go out just fine, but when I try using a Formidable contact form, (or any other template form with your plugin) messages don't go anywhere. I can see the messages in "WP Mail Logging", and the error I see is "Request body validation error. See property 'recipients.-1'", but no further explanation.
4 Answers
0 Vote Up Vote Down
Walter JonesWalter Jones answered 11 months ago
This isn’t an issue with formidable, but how Wordpress is within Azure Environment. Maybe this will help you?   https://community.auth0.com/t/error-in-azure-communication-services-error-sending-email-email-body-validation-error-see-property-senderaddress/118509
0 Vote Up Vote Down
Lucas Edson answered 11 months ago
I looked into the article, so removed the brakets "<>" from the Contact form as shown in the attachment, but the email still does not get sent, and looking at the email log, the error is still there as shown in the attachment.
Attachments
brackets.png
error.png
0 Vote Up Vote Down
Walter JonesWalter Jones answered 11 months ago
Does it work if you just put in an email address instead of using the shortcode?
0 Vote Up Vote Down
Lucas Edson answered 11 months ago
I tried that, same message.

Making the Best WordPress Plugin even better - Together

Take on bigger projects with confidence knowing you have access to an entire community of Formidable Experts and Professionals who have your back when the going gets tough. You got this!
Join the community
crossarrow-right