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Azure WordPress will not send contact form messages

By: Lucas Edson | Asked: 01/01/2024
Forums › Category: General questions › Azure WordPress will not send contact form messages
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Lucas Edson asked 9 months ago
I have an Azure hosted WordPress environment which uses it's own messaging plugin for SMTP. When I use a javascript contact form, emails go out just fine, but when I try using a Formidable contact form, (or any other template form with your plugin) messages don't go anywhere. I can see the messages in "WP Mail Logging", and the error I see is "Request body validation error. See property 'recipients.-1'", but no further explanation.
4 Answers
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Walter JonesWalter Jones answered 9 months ago
This isn’t an issue with formidable, but how Wordpress is within Azure Environment. Maybe this will help you?   https://community.auth0.com/t/error-in-azure-communication-services-error-sending-email-email-body-validation-error-see-property-senderaddress/118509
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Lucas Edson answered 9 months ago
I looked into the article, so removed the brakets "<>" from the Contact form as shown in the attachment, but the email still does not get sent, and looking at the email log, the error is still there as shown in the attachment.
Attachments
brackets.png
error.png
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Walter JonesWalter Jones answered 9 months ago
Does it work if you just put in an email address instead of using the shortcode?
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Lucas Edson answered 9 months ago
I tried that, same message.

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