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Form send to admin email instead off default email in Formidable/WP Mail SMTP

By: Miguel Madeira | Asked: 07/02/2024
Forums › Category: General questions › Form send to admin email instead off default email in Formidable/WP Mail SMTP
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Miguel Madeira asked 2 months ago
Dear friends, I am having an issue with the emails where I receive the forms. The only email that is send correctly is the first one I created based in a contact form template. All the other forms created send the email to the WP admin email. Do you know why and how to fix it? I tried everything, from create a blank form, with another template, and nothing works. The one that work is duplicating the first contact form and modify the template to do what I want. But even that keeps the same original form name received in the email subject. Thanks in advance for your help. Best regards, Miguel Madeira  
2 Answers
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Walter JonesWalter Jones answered 2 months ago
The email will always sent to the default admin if it isn't changed in the form action.  You can find this in the settings of the form.  
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Miguel Madeira answered 2 months ago

Dear Walter, Thank you for your answer to my question. Let me make a correction to your answer. In the Settings of the form there is no place to insert an email address. There is yes, in the Formidable Plug-in, in Global Settings, a field to insert the Default Email Address, that, in my case, is with the proper email address. The problem is, every other form except the first one I created, is directing the email to my WordPress Admin email. I do not know how to solve this, cause I think I filled everything with the proper data. Thanks again for your answer.

Bobby Clapp replied 2 months ago

Take a look at bullet item #3 here -> https://formidableforms.com/knowledgebase/email-notifications/

[admin_email} in the "To" box is pulling from the global settings I'm guessing here.

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