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From Address includes site title

By: Stephen Walker | Asked: 05/18/2023
Forums › Category: General questions › From Address includes site title
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Stephen Walker asked 2 years ago
I am trying to understand why the "From address" on an email submission includes the name of the site even though an email address is the only thing in that field [id of email address]. If this is the default behavior, is there a way to remove that?
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email-settings-1-scaled.jpg
Walter JonesWalter Jones replied 2 years ago

You you using a SMTP service in WordPress to send your email? Or the default wordpress php mailer?

Stephen Walker replied 2 years ago

Just the default

4 Answers
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Best Answer
Rob LeVineRob LeVine answered 2 years ago
I just ran tests and indeed if you leave off the name, it puts in your site name automatically.  I then tried the above wp_mail_from_name filter, returning the blank string and it solves the problem, at least in this test situation. add_filter( 'wp_mail_from_name', function( $name ) { return ''; } );
Stephen Walker replied 2 years ago

Thank you for testing and confirming. I will give this filer a try.

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Rob LeVineRob LeVine answered 2 years ago
You can look into using these filters to manually set the From, though it'll set the From for all of your emails.
https://developer.wordpress.org/reference/hooks/wp_mail_from/
https://developer.wordpress.org/reference/hooks/wp_mail_from_name/

btw, is your host GoDaddy?  GoDaddy and Formidable kind of have a hate-hate relationship when it comes to emails.
Stephen Walker replied 2 years ago

No, the host is not go daddy. Thanks for the information but setting the from address to be the same is the problem I am trying to solve. I probably wasn’t clear enough. The form value is there, but it injects the site name as well.

Rob LeVineRob LeVine replied 2 years ago

You can use the https://developer.wordpress.org/reference/hooks/wp_mail_from_name/ and set its name to "" although it might default back to your site name. I've honestly never run into this before.

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Walter JonesWalter Jones answered 2 years ago
Can you give us a screen shot of your settings for the email notification?  

 
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Stephen Walker answered 2 years ago
See attached image
Attachments
email-settings-scaled.jpg

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